Class TroubleTicketServiceDetails

java.lang.Object
com.eqixiac.equinix.customerportal.model.json.creators.TroubleTicketServiceDetails

public class TroubleTicketServiceDetails extends Object
Trouble-related information for a trouble ticket order (serviceDetails).

incidentDateTime (cannot be in the future) and problemCode are required. The problemCode is one of the codes returned by the trouble ticket types reference endpoint (e.g. net01, pwr01, ms13). serviceName is mandatory for managed services trouble tickets.

  • Method Details

    • builder

      public static TroubleTicketServiceDetails.Builder builder(String incidentDateTime, String problemCode)
      Returns a new builder for trouble ticket service details.
      Parameters:
      incidentDateTime - the date/time the issue occurred (cannot be in the future) (required)
      problemCode - the problem code matching the trouble description (required)
      Returns:
      a new builder