Class TroubleTicketContact

java.lang.Object

com.eqixiac.equinix.customerportal.model.json.creators.TroubleTicketContact

public class TroubleTicketContact
extends Object

A contact on a trouble ticket order (contactInfo). Ordering and notification contacts are always registered Equinix customer-portal users referenced by userName; when a userName is supplied all other attributes apart from contactType are ignored. Technical contacts are specified inline with name and phone details. A request must include exactly one ordering contact and one or more notification contacts; a technical contact is optional.

Method Summary

Modifier and Type	Method	Description
TroubleTicketContact	email(String email)
TroubleTicketContact	mobilePhone(String mobilePhoneCountryCode, String mobilePhone, PhonePreferenceToCall mobilePhonePrefToCall)
TroubleTicketContact	mobilePhoneTimeZone(String mobilePhoneTimeZone)
static TroubleTicketContact	registered(SmartHandsContactType contactType, String userName)	Builds a registered-user contact (ORDERING or NOTIFICATION), referenced by user name.
static TroubleTicketContact	technical(String name, String workPhone, PhonePreferenceToCall workPhonePrefToCall)	Builds a technical contact specified inline with name and work phone details.
TroubleTicketContact	workPhoneCountryCode(String workPhoneCountryCode)
TroubleTicketContact	workPhoneTimeZone(String workPhoneTimeZone)

Methods inherited from class Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Details

registered

public static TroubleTicketContact registered(SmartHandsContactType contactType,
 String userName)

Builds a registered-user contact (ORDERING or NOTIFICATION), referenced by user name.

Parameters:

contactType - the contact type

userName - the registered customer-portal user name

Returns:

the contact

technical

public static TroubleTicketContact technical(String name,
 String workPhone,
 PhonePreferenceToCall workPhonePrefToCall)

Builds a technical contact specified inline with name and work phone details.

Parameters:

name - full name of the contact

workPhone - primary phone of the contact

workPhonePrefToCall - preferred time window to call

Returns:

the contact

email

public TroubleTicketContact email(String email)

workPhoneCountryCode

public TroubleTicketContact workPhoneCountryCode(String workPhoneCountryCode)

mobilePhone

public TroubleTicketContact mobilePhone(String mobilePhoneCountryCode,
 String mobilePhone,
 PhonePreferenceToCall mobilePhonePrefToCall)

workPhoneTimeZone

public TroubleTicketContact workPhoneTimeZone(String workPhoneTimeZone)

mobilePhoneTimeZone

public TroubleTicketContact mobilePhoneTimeZone(String mobilePhoneTimeZone)